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Service form

Fill in on site. Your entry is saved on this phone as you type.

Tag & site

One outdoor unit with several indoor heads: tag the outdoor unit CE00001 and each head CE00001-1, CE00001-2 …
Shown as the heading when the tag is scanned.
Customer details are private — they never appear on the public unit page.

Unit info — from the data plates

Take one now or pick from your photo library. Kept against the unit — you only shoot these once.

Outdoor unit

Indoor unit

Coolroom details

The condensing unit's make goes in Make above.

Performance

Superheat and subcooling are optional — handy as a reference later.

Condensing unit

Evaporator

Heavy ice means defrost isn't keeping up.

Box, doors & safety

Safety defect recorded. Tell the customer today and note what you found in the comments.

Performance

Delta-T before: —
Delta-T after: —

Condensate pump

This visit

Take one now or pick from your photo library. No signal? Shoot with the Camera app and add them here later.

Cobaw team only

Enter the team code to use the service form. You only need to do this once on this phone.